{"id":1837,"date":"2026-10-15T02:12:51","date_gmt":"2026-10-15T02:12:51","guid":{"rendered":"https:\/\/registrar.utm.my\/ppdu\/?page_id=1837"},"modified":"2026-10-16T07:37:41","modified_gmt":"2026-10-16T07:37:41","slug":"pengurusan-kualiti","status":"publish","type":"page","link":"https:\/\/registrar.utm.my\/ppdu\/pengurusan-kualiti\/","title":{"rendered":"Pengurusan Kualiti"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.9&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.9&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.9&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.9&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->\/* ===== PPDU PENGURUSAN KUALITI (struktur mengikut registrar.utm.my\/quality) ===== *\/<!-- [et_pb_line_break_holder] -->.pq{--mar:var(--utm-maroon,#800020);--mar-d:#4d0013;--gold:var(--utm-gold,#e0a928);--ink:#5a0d1c;--mute:#6a6266;--line:rgba(128,0,32,.13);--cream:#fbf4ec;color:var(--ink)}<!-- [et_pb_line_break_holder] -->.pq *{box-sizing:border-box}<!-- [et_pb_line_break_holder] -->.pq svg{fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}<!-- [et_pb_line_break_holder] -->.pq-sec{padding:3.5rem 0}<!-- [et_pb_line_break_holder] -->.pq-h{max-width:720px;margin:0 auto 2.5rem;text-align:center}<!-- [et_pb_line_break_holder] -->.pq-h h2{margin:0;font-size:clamp(26px,4vw,34px);font-weight:800;letter-spacing:-.5px;color:var(--ink)}<!-- [et_pb_line_break_holder] -->.pq-h .bar{width:70px;height:4px;border-radius:10px;margin:14px auto;background:linear-gradient(90deg,var(--mar),var(--gold))}<!-- [et_pb_line_break_holder] -->.pq-h p{margin:0;color:var(--mute);font-size:16px;line-height:1.6}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Hero *\/<!-- [et_pb_line_break_holder] -->.pq-hero{position:relative;overflow:hidden;isolation:isolate;color:#fff;border-radius:24px;padding:clamp(2.5rem,6vw,4.5rem) clamp(1.5rem,5vw,3.5rem);<!-- [et_pb_line_break_holder] -->  background:radial-gradient(70% 100% at 90% 0%,rgba(224,169,40,.32),rgba(224,169,40,0) 60%),linear-gradient(150deg,var(--mar),var(--mar-d))}<!-- [et_pb_line_break_holder] -->.pq-hero::before{content:\"\";position:absolute;inset:0;z-index:-1;background-image:radial-gradient(rgba(255,255,255,.09) 1.5px,transparent 1.5px);background-size:30px 30px}<!-- [et_pb_line_break_holder] -->.pq-hero-in{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,.7fr);gap:30px;align-items:center}<!-- [et_pb_line_break_holder] -->.pq-crumb{display:flex;gap:8px;flex-wrap:wrap;font-size:13px;color:rgba(255,255,255,.75);margin-bottom:18px}<!-- [et_pb_line_break_holder] -->.pq-crumb a{color:rgba(255,255,255,.9);text-decoration:none}.pq-crumb b{color:var(--gold)}<!-- [et_pb_line_break_holder] -->.pq-hero h1{margin:0 0 16px;font-size:clamp(32px,5vw,50px);line-height:1.1;font-weight:800;letter-spacing:-.8px;color:#fff}<!-- [et_pb_line_break_holder] -->.pq-hero h1 span{color:var(--gold)}<!-- [et_pb_line_break_holder] -->.pq-hero p{margin:0 0 26px;max-width:58ch;font-size:clamp(15px,1.6vw,17px);line-height:1.75;color:rgba(255,255,255,.86)}<!-- [et_pb_line_break_holder] -->.pq-btn{display:inline-flex;align-items:center;gap:10px;padding:14px 28px;border-radius:999px;background:var(--gold);color:#3a000e;font-weight:800;font-size:16px;text-decoration:none;box-shadow:0 10px 24px rgba(0,0,0,.28);transition:transform .25s,background .25s}<!-- [et_pb_line_break_holder] -->.pq-btn:hover{transform:translateY(-3px);background:#f0bb3c;color:#3a000e}<!-- [et_pb_line_break_holder] -->.pq-btn:focus-visible{outline:3px solid #fff;outline-offset:3px}<!-- [et_pb_line_break_holder] -->.pq-btn svg{width:18px;height:18px;stroke-width:2.3;transition:transform .25s}.pq-btn:hover svg{transform:translateX(4px)}<!-- [et_pb_line_break_holder] -->.pq-badge{justify-self:center;width:min(100%,250px)}.pq-badge svg{display:block;width:100%;height:auto;stroke:none}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Komponen *\/<!-- [et_pb_line_break_holder] -->.pq-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}<!-- [et_pb_line_break_holder] -->.pq-card{position:relative;display:flex;flex-direction:column;padding:28px 24px;border-radius:18px;background:#fff;border:1px solid var(--line);box-shadow:0 8px 24px rgba(128,0,32,.06);overflow:hidden;transition:transform .3s,box-shadow .3s,border-color .3s}<!-- [et_pb_line_break_holder] -->.pq-card::before{content:\"\";position:absolute;left:0;right:0;top:0;height:4px;background:linear-gradient(90deg,var(--mar),var(--gold));transform:scaleX(0);transform-origin:left;transition:transform .35s}<!-- [et_pb_line_break_holder] -->.pq-card:hover{transform:translateY(-5px);box-shadow:0 18px 38px rgba(128,0,32,.14);border-color:rgba(224,169,40,.6)}<!-- [et_pb_line_break_holder] -->.pq-card:hover::before{transform:scaleX(1)}<!-- [et_pb_line_break_holder] -->.pq-ico{width:54px;height:54px;border-radius:15px;display:grid;place-items:center;margin-bottom:16px;background:rgba(128,0,32,.08);color:var(--mar);transition:background .3s,color .3s}<!-- [et_pb_line_break_holder] -->.pq-card:hover .pq-ico{background:var(--mar);color:var(--gold)}<!-- [et_pb_line_break_holder] -->.pq-ico svg{width:27px;height:27px}<!-- [et_pb_line_break_holder] -->.pq-card h4{margin:0 0 8px;font-size:18px;font-weight:800;letter-spacing:.2px;color:var(--ink)}<!-- [et_pb_line_break_holder] -->.pq-card p{margin:0 0 16px;font-size:14px;line-height:1.7;color:var(--mute)}<!-- [et_pb_line_break_holder] -->.pq-tags{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 20px;padding:0;list-style:none}<!-- [et_pb_line_break_holder] -->.pq-tags a{display:inline-block;padding:5px 12px;border-radius:999px;font-size:12px;font-weight:700;text-decoration:none;color:var(--mar);background:rgba(128,0,32,.07);transition:background .2s,color .2s}<!-- [et_pb_line_break_holder] -->.pq-tags a:hover{background:var(--mar);color:#fff}<!-- [et_pb_line_break_holder] -->.pq-more{margin-top:auto;display:inline-flex;align-items:center;gap:8px;font-size:14px;font-weight:800;color:var(--mar);text-decoration:none}<!-- [et_pb_line_break_holder] -->.pq-more svg{width:17px;height:17px;stroke-width:2.3;transition:transform .25s}.pq-more:hover svg{transform:translateX(5px)}<!-- [et_pb_line_break_holder] -->.pq a:focus-visible{outline:3px solid var(--gold);outline-offset:3px;border-radius:6px}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Panduan *\/<!-- [et_pb_line_break_holder] -->.pq-band{background:var(--cream);border-radius:24px;padding:3.5rem clamp(1rem,4vw,3rem)}<!-- [et_pb_line_break_holder] -->.pq-links{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}<!-- [et_pb_line_break_holder] -->.pq-link{display:flex;flex-direction:column;gap:10px;padding:22px 20px;border-radius:16px;background:#fff;border:1px solid var(--line);text-decoration:none;color:var(--ink);transition:transform .25s,border-color .25s,box-shadow .25s}<!-- [et_pb_line_break_holder] -->.pq-link:hover{transform:translateY(-4px);border-color:rgba(224,169,40,.7);box-shadow:0 12px 28px rgba(128,0,32,.12)}<!-- [et_pb_line_break_holder] -->.pq-link svg{width:26px;height:26px;color:var(--mar)}<!-- [et_pb_line_break_holder] -->.pq-link b{font-size:15px;line-height:1.35}.pq-link small{font-size:12.5px;color:var(--mute)}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* Hubungi *\/<!-- [et_pb_line_break_holder] -->.pq-contact{display:grid;grid-template-columns:1.2fr 1fr;gap:30px;align-items:center;color:#fff;border-radius:24px;padding:36px clamp(1.5rem,4vw,3rem);<!-- [et_pb_line_break_holder] -->  background:radial-gradient(80% 140% at 0% 0%,rgba(224,169,40,.22),rgba(224,169,40,0) 60%),linear-gradient(150deg,var(--mar),var(--mar-d))}<!-- [et_pb_line_break_holder] -->.pq-contact h3{margin:0 0 10px;font-size:22px;font-weight:800;color:#fff}<!-- [et_pb_line_break_holder] -->.pq-contact address{font-style:normal;font-size:15px;line-height:1.8;color:rgba(255,255,255,.86)}<!-- [et_pb_line_break_holder] -->.pq-contact address b{color:#fff}<!-- [et_pb_line_break_holder] -->.pq-tel{display:inline-flex;align-items:center;gap:10px;margin-top:14px;padding:12px 20px;border-radius:999px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.25);color:var(--gold);font-weight:800;text-decoration:none}<!-- [et_pb_line_break_holder] -->.pq-tel svg{width:20px;height:20px}<!-- [et_pb_line_break_holder] -->.pq-quick{display:grid;grid-template-columns:1fr 1fr;gap:10px;list-style:none;margin:0;padding:0}<!-- [et_pb_line_break_holder] -->.pq-quick a{display:block;padding:12px 16px;border-radius:12px;font-size:14px;font-weight:700;text-decoration:none;color:#fff;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.18);transition:background .2s,color .2s}<!-- [et_pb_line_break_holder] -->.pq-quick a:hover{background:var(--gold);color:#3a000e}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media (max-width:1024px){.pq-links{grid-template-columns:1fr 1fr}}<!-- [et_pb_line_break_holder] -->@media (max-width:800px){.pq-hero-in,.pq-contact{grid-template-columns:1fr}.pq-badge{display:none}}<!-- [et_pb_line_break_holder] -->@media (max-width:600px){.pq-sec{padding:2.5rem 0}.pq-grid,.pq-links,.pq-quick{grid-template-columns:1fr}.pq-band{padding:2.5rem 1rem}.pq-btn{width:100%;justify-content:center}}<!-- [et_pb_line_break_holder] -->@media (prefers-reduced-motion:reduce){.pq-card,.pq-link,.pq-btn,.pq-ico,.pq-card::before{transition:none}}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pq\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- HERO --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"pq-sec\" style=\"padding-top:2rem\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pq-hero\">\n<div class=\"pq-hero-in\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div><!-- [et_pb_line_break_holder] -->        <\/p>\n<nav class=\"pq-crumb\" aria-label=\"Breadcrumb\"><a href=\"#\">PPDU<\/a><b>\/<\/b><span>Pengurusan Kualiti<\/span><\/nav>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<h1>Pengurusan <span>Kualiti<\/span><\/h1>\n<p><!-- [et_pb_line_break_holder] -->        <pee>Pendekatan sistematik bagi memastikan perkhidmatan yang diberikan memenuhi keperluan pelanggan dan piawaian yang ditetapkan, merangkumi perancangan, pelaksanaan, pemantauan dan penambahbaikan berterusan.<\/pee><!-- [et_pb_line_break_holder] -->        <a class=\"pq-btn\" href=\"#\">Baca Selanjutnya <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pq-badge\" aria-hidden=\"true\"><svg viewBox=\"0 0 260 260\"><!-- [et_pb_line_break_holder] -->        <circle cx=\"130\" cy=\"130\" r=\"122\" stroke=\"#fff\" stroke-opacity=\".14\" stroke-width=\"2\" fill=\"none\" stroke-dasharray=\"5 9\"\/><!-- [et_pb_line_break_holder] -->        <circle cx=\"130\" cy=\"130\" r=\"92\" fill=\"#fff\" fill-opacity=\".08\"\/><!-- [et_pb_line_break_holder] -->        <path d=\"M130 52l58 22v44c0 34-24 60-58 68-34-8-58-34-58-68V74z\" fill=\"#e0a928\"\/><!-- [et_pb_line_break_holder] -->        <path d=\"M104 126l20 20 34-38\" stroke=\"#4d0013\" stroke-width=\"12\" fill=\"none\"\/><!-- [et_pb_line_break_holder] -->        <circle cx=\"214\" cy=\"60\" r=\"9\" fill=\"#e0a928\"\/><circle cx=\"46\" cy=\"196\" r=\"7\" fill=\"#fff\" fill-opacity=\".5\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- KOMPONEN --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"pq-sec\" style=\"padding-top:1.5rem\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pq-h\">\n<h2>Komponen Kualiti<\/h2>\n<div class=\"bar\"><\/div>\n<pee>Empat komponen utama pengurusan kualiti yang diamalkan di Jabatan Pendaftar, termasuk PPDU.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<article class=\"pq-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pq-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M5 19c0-8 5-14 15-14 0 10-6 15-14 15\"\/><path d=\"M5 19c3-5 6-7 10-9\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<h4>PELESTARIAN<\/h4>\n<p><!-- [et_pb_line_break_holder] -->        <pee>Amalan 5S dan Green Office bagi mewujudkan persekitaran kerja yang teratur, bersih, cekap dan mesra alam.<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pq-tags\">\n<li><a href=\"https:\/\/registrar.utm.my\/ppdu\/pelestarian\/jk5s\">JK 5S<\/a><\/li>\n<li><a href=\"https:\/\/registrar.utm.my\/ppdu\/pengurusan-kualiti\/pelestarian\/\">Aktiviti<\/a><\/li>\n<\/ul>\n<p><!-- [et_pb_line_break_holder] -->        <a class=\"pq-more\" href=\"https:\/\/registrar.utm.my\/ppdu\/pengurusan-kualiti\/pelestarian\/\">Lihat Selanjutnya <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<article class=\"pq-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pq-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 3l10 18H2z\"\/><path d=\"M12 10v5M12 18h.01\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<h4>PENGURUSAN RISIKO<\/h4>\n<p><!-- [et_pb_line_break_holder] -->        <pee>Proses mengenal pasti, menilai dan mengawal risiko bagi melindungi aset, reputasi dan kelangsungan operasi.<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pq-tags\">\n<li><a href=\"#\">JK Risiko<\/a><\/li>\n<li><a href=\"#\">Aktiviti<\/a><\/li>\n<\/ul>\n<p><!-- [et_pb_line_break_holder] -->        <a class=\"pq-more\" href=\"#\">Lihat Selanjutnya <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<article class=\"pq-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pq-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M9 18h6M10 21h4\"\/><path d=\"M12 3a6 6 0 0 0-3.500 10.900c.6.5 1 1.200 1 2.100h5c0-.9.4-1.600 1-2.100A6 6 0 0 0 12 3z\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<h4>PENGURUSAN INOVASI<\/h4>\n<p><!-- [et_pb_line_break_holder] -->        <pee>Galakan idea baharu dan penambahbaikan perkhidmatan melalui projek inovasi serta Kumpulan Inovatif dan Kreatif (KIK).<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pq-tags\">\n<li><a href=\"#\">Daftar Projek<\/a><\/li>\n<li><a href=\"#\">KIK<\/a><\/li>\n<\/ul>\n<p><!-- [et_pb_line_break_holder] -->        <a class=\"pq-more\" href=\"#\">Lihat Selanjutnya <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<article class=\"pq-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pq-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 3l8 3v6c0 4.500-3.200 8-8 9-4.800-1-8-4.500-8-9V6z\"\/><path d=\"M12 9v6M9 12h6\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<h4>OSHE<\/h4>\n<p><!-- [et_pb_line_break_holder] -->        <pee>Pengurusan keselamatan, kesihatan pekerjaan dan alam sekitar bagi tempat kerja yang selamat dan lestari.<\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pq-tags\">\n<li><a href=\"https:\/\/dvcdev.utm.my\/oshe\/mengenai-kami-2\/polisi-oshe-utm\/\">Polisi OSHE<\/a><\/li>\n<li><a href=\"https:\/\/registrar.utm.my\/ppdu\/pengurusan-kualiti\/pelestarian\/oshe\">Jawatankuasa<\/a><\/li>\n<\/ul>\n<p><!-- [et_pb_line_break_holder] -->        <a class=\"pq-more\" href=\"https:\/\/registrar.utm.my\/ppdu\/pengurusan-kualiti\/pelestarian\/oshe\">Lihat Selanjutnya <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- PANDUAN --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"pq-sec\" style=\"padding-top:0\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pq-band\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pq-h\">\n<h2>Panduan &#038; Dokumen<\/h2>\n<div class=\"bar\"><\/div>\n<pee>Rujukan pantas untuk prosedur dan perjanjian perkhidmatan.<\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pq-links\"><!-- [et_pb_line_break_holder] -->        <a class=\"pq-link\" href=\"#\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5a2 2 0 0 1 2-2h12v16H6a2 2 0 0 0-2 2z\"\/><path d=\"M4 21a2 2 0 0 1 2-2h12\"\/><path d=\"M9 8h6M9 12h4\"\/><\/svg><b>Manual Kualiti &#038; Prosedur<\/b><small>MS ISO 9001:2015<\/small><\/a><!-- [et_pb_line_break_holder] -->        <a class=\"pq-link\" href=\"#\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M14 3H7a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h10a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 3v5h5\"\/><path d=\"M9 13h6M9 17h4\"\/><\/svg><b>Arahan \/ Prosedur Kerja<\/b><small>Jabatan Pendaftar<\/small><\/a><!-- [et_pb_line_break_holder] -->        <a class=\"pq-link\" href=\"#\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><b>Service Level Agreement<\/b><small>Tempoh dan standard perkhidmatan<\/small><\/a><!-- [et_pb_line_break_holder] -->        <a class=\"pq-link\" href=\"#\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><ellipse cx=\"12\" cy=\"5.500\" rx=\"8\" ry=\"3\"\/><path d=\"M4 5.500v6c0 1.700 3.600 3 8 3s8-1.300 8-3v-6\"\/><path d=\"M4 11.500v6c0 1.700 3.600 3 8 3s8-1.300 8-3v-6\"\/><\/svg><b>Proses Permohonan Data<\/b><small>JP\/PPDU\/PD\/01 \u00b7 Pindaan A<\/small><\/a><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- HUBUNGI --><!-- [et_pb_line_break_holder] -->  <\/p>\n<section class=\"pq-sec\" style=\"padding-top:0\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pq-contact\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div><!-- [et_pb_line_break_holder] -->        <\/p>\n<h3>Hubungi Kami<\/h3>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<address><b>Pusat Pengurusan Data Universiti<\/b><!\u2013- [et_pb_br_holder] -\u2013>Aras 4, Bangunan D07, UTMDx<!\u2013- [et_pb_br_holder] -\u2013>Universiti Teknologi Malaysia (UTM)<!\u2013- [et_pb_br_holder] -\u2013>81310 Johor Bahru, Johor<\/address>\n<p><!-- [et_pb_line_break_holder] -->        <a class=\"pq-tel\" href=\"#\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 4h4l2 5-2.500 1.500a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2z\"\/><\/svg><\/a><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<ul class=\"pq-quick\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<li><a href=\"#\">SLA<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<li><a href=\"#\">KIK<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<li><a href=\"#\">Anugerah Inovasi<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<li><a href=\"#\">Hubungi Kami<\/a><\/li>\n<p><!-- [et_pb_line_break_holder] -->      <\/ul>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] 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